Hurt in a car crash or injured at work? At Ace Wellness Clinic in Walnut Grove Langley, physiotherapists, registered massage therapists, kinesiologists and acupuncturists work under one roof.
We bill ICBC and WorkSafeBC directly, so you can focus on your recovery instead of paperwork.
Car Accident (ICBC):
No Referral Needed
You can start treatment right away. You do not need a doctor’s referral or ICBC approval for treatment in the first 12 weeks after your crash.
Pre-approved Treatments in the First 12 Weeks
Physiotherapy: up to 25 sessions
Registered massage therapy: up to 12 sessions
Kinesiology (active rehab): up to 12 sessions
Acupuncture: up to 12 sessions
Clinical counselling: up to 12 sessions
Care Under One Roof
These treatments can be used in the same 12 weeks. If your practitioner thinks another type of care would help your recovery, our team can book it here so your care stays coordinated.
What to Bring
Your ICBC claim number, your BC Personal Health Number (PHN) and the date of your crash. Don’t have a claim number yet? Open a claim with ICBC online or by phone, then book with us.
ICBC Physiotherapy
Initial Assessment (30 minutes) Direct billing available
Follow Up Session (30 minutes) Direct billing available
ICBC Massage Therapy (Registered Massage Therapist)
Initial Assessment (60 minutes) User fee of $4.20
Follow Up Session (60 minutes) User fee of $29.40
Follow Up Session (45 minutes) User fee of $8.40
Follow Up Session (30 minutes) User fee of $3.67
ICBC Massage Therapy (Senior RMT)
Initial Assessment (60 minutes) User fee of $14.70
Follow Up Session (60 minutes) User fee of $39.90
Follow Up Session (45 minutes) User fee of $18.90
Follow Up Session (30 minutes) User fee of $14.17
ICBC Kinesiology
Initial Assessment (45 minutes) Direct billing available
Follow Up Session (45 minutes) Direct billing available
ICBC Acupuncture
Initial Assessment (60 minutes) Direct billing available
Follow Up Session (50 minutes) Direct billing available
ICBC Clinical Counselling
Counselling Sessions Direct billing, no user fee
WorkSafeBC Physiotherapy
Initial Assessment (30 minutes) Direct billing available
Follow Up Session (30 minutes) Direct billing available
ICBC Physiotherapy
Initial Assessment (30 minutes)
Follow Up Session (30 minutes)
ICBC Massage Therapy (Registered Massage Therapist)
Initial Assessment (60 minutes)
Follow Up Session (60 minutes)
Follow Up Session (45 minutes)
Follow Up Session (30 minutes)
ICBC Massage Therapy (Senior RMT)
Initial Assessment (60 minutes)
Follow Up Session (60 minutes)
Follow Up Session (45 minutes)
Follow Up Session (30 minutes)
ICBC Kinesiology
Initial Assessment (45 minutes)
Follow Up Session (45 minutes)
ICBC Acupuncture
Initial Assessment (60 minutes)
Follow Up Session (50 minutes)
ICBC Clinical Counselling
Counselling Sessions
WorkSafeBC Physiotherapy
Initial Assessment (30 minutes)
Follow Up Session (30 minutes)
Direct billing available
Direct billing available
User fee of $4.20
User fee of $29.40
User fee of $8.40
User fee of $3.67
User fee of $14.70
User fee of $39.90
User fee of $18.90
User fee of $14.17
Direct billing available
Direct billing available
Direct billing available
Direct billing available
Direct billing, no user fee
Direct billing available
Direct billing available
ICBC and WorkSafeBC sessions require a valid claim number. ICBC massage therapy user fees cover the difference between the ICBC rate and our regular fee, and include GST.
Work Injury (WorkSafeBC):
Physiotherapy for WorkSafeBC Claims
We provide physiotherapy for WorkSafeBC claims and bill WorkSafeBC directly. Please bring your claim number and make sure your claim is pending or accepted before your first visit.
Reports and Return to Work
Our physiotherapists complete the progress and discharge reports WorkSafeBC asks for, and can help you plan a safe return to your regular duties.
Care in Your Language:
Along with English, members of our team speak Korean, Punjabi, Cantonese and Mandarin. Let our front desk know your preferred language when you book.
Common Questions:
Do I need a doctor’s referral?
Not for ICBC treatment in the first 12 weeks. For WorkSafeBC physiotherapy, you need a WorkSafeBC claim number.
What happens after 12 weeks?
Treatment after the first 12 weeks, or beyond the pre-approved sessions, needs approval from ICBC. Talk to your ICBC recovery specialist and your practitioner about your next steps.
What if I miss an appointment?
Please give us at least 24 hours’ notice to cancel or reschedule. ICBC and WorkSafeBC do not pay for missed appointments, so a missed appointment or late cancellation may be charged to you.